Our March Roundtable was at Babe’s Sports Bar! We loved hearing from Founder Nora McConnell-Johnson about her career journey, the genesis of Babe’s, and her leadership rooted in continuous improvement and tracking “soft” KPIs – from staff feedback to vibes and guest experiences. Our breakout sessions centered on the KPIs that matter most, beyond net sales, and where/how we are getting the insights to track them.
Our March Roundtable was at Babe’s Sports Bar! We loved hearing from Founder Nora McConnell-Johnson about her career journey, the genesis of Babe’s, and her leadership rooted in continuous improvement and tracking “soft” KPIs – from staff feedback to vibes and guest experiences. Our breakout sessions centered on the KPIs that matter most, beyond net sales, and where/how we are getting the insights to track them.