Our December 2025 Roundtable was hosted by Andrés Clavero of Café Yaya, who shared thoughtful guidance on leading teams with intention—reminding us to “be flexible, vulnerable, transparent,” and that “accountability is sexy.” We explored the value of ensuring every team member understands each other’s roles, including staging across departments to build empathy and operational cohesion. Our breakout session continued the conversation, focusing on how stronger education, for both teams and guests, can shape our 2026 goals and the investments we plan to make to move our operations toward the outcomes we want to achieve.
Our December 2025 Roundtable was hosted by Andrés Clavero of Café Yaya, who shared thoughtful guidance on leading teams with intention—reminding us to “be flexible, vulnerable, transparent,” and that “accountability is sexy.” We explored the value of ensuring every team member understands each other’s roles, including staging across departments to build empathy and operational cohesion. Our breakout session continued the conversation, focusing on how stronger education, for both teams and guests, can shape our 2026 goals and the investments we plan to make to move our operations toward the outcomes we want to achieve.